The fastest way
Reply to any of our e-mails — the preview, the song, the code. The reply lands straight on your order, with everything we need to act. Or write to [email protected].
We read and answer everything. We are a small team and most messages are answered the same day; at weekends and at night it can take longer.
What to send
So we can solve it first time, include:
- the e-mail used on the order (if you are writing from another one), or the order number (MSM-1234), which appears in our e-mails;
- what happened, in your words: "the name is wrong, it's Francisnay", "the song has not arrived", "I want a man's voice";
- if it is a lyric correction, what it says and what it should say.
Corrections of names, dates and facts are made on the spot and the song is re-recorded in minutes, at no cost.
What we solve here
- the song has not arrived, or the e-mail is wrong;
- a correction or a new version of the song;
- a payment that did not go through, or was charged twice;
- the second song of the bundle;
- questions about using the song, the video and your library;
- requests about your data (access, correction, deletion) — see the privacy policy.
Business and press
For songs for teams, clients and events, see the for business page. For press and partnerships, write to [email protected] with the subject "Partnerships".
Address
LP Digital Records LLC · Hollywood, FL 33019, USA